1. Introduction
Welcome to EasyAIWrapper ("we," "our," or "us"). We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, name, password (encrypted)
- Bot Tokens: Telegram and Discord bot tokens (encrypted)
- Payment Information: Processed securely by Stripe (we don't store card details)
- Support Communications: Messages you send to our support team
2.2 Automatically Collected Information
- Usage Data: Number of messages processed, bot uptime, platform usage
- Technical Data: IP address, browser type, device information
- Analytics: How you interact with our dashboard
2.3 What We DON'T Collect
- ❌ We do NOT read or store your bot conversations
- ❌ We do NOT access message content between your bot and users
- ❌ We do NOT share your bot tokens with third parties
3. How We Use Your Information
We use collected information to:
- Provide and maintain our service
- Process your payments and manage subscriptions
- Deploy and host your AI bots
- Send you service-related notifications
- Provide customer support
- Improve our platform and develop new features
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Data Security
We implement robust security measures to protect your data:
- Encryption: All bot tokens are encrypted using AES-256
- Secure Transmission: All data is transmitted over HTTPS
- Access Controls: Limited employee access to sensitive data
- Regular Audits: Security reviews and vulnerability assessments
- Password Protection: Passwords are hashed using bcrypt
5. Data Sharing and Disclosure
We do not sell your personal information. We may share data only in these circumstances:
- Service Providers: Stripe for payments, cloud hosting providers
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or asset sale
- With Your Consent: When you explicitly authorize sharing
6. Data Retention
We retain your data as long as your account is active or as needed to provide services. When you cancel your subscription:
- Your bots are immediately stopped
- Bot tokens are securely deleted within 30 days
- Usage data is anonymized and retained for analytics
- Account data is kept for 90 days (for reactivation purposes)
7. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct your information
- Deletion: Request deletion of your account and data
- Export: Download your data in a portable format
- Opt-out: Unsubscribe from marketing emails
- Object: Object to certain data processing activities
To exercise these rights, contact us at privacy@easyaiwrapper.com
8. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Analyze site usage and improve our service
- Prevent fraud and abuse
You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.
9. Third-Party Services
We integrate with:
- Stripe: Payment processing (see Stripe Privacy Policy)
- Telegram/Discord: Bot platforms (see their respective privacy policies)
- OpenAI/Anthropic/Google: AI model providers
These services have their own privacy policies. We recommend reviewing them.
10. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
11. Children's Privacy
Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our dashboard. Continued use of our service after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: